Privacy Policy
This policy explains what Rise collects, why, who sees it, and the choices you have. Rise is operated by Matthew Perper, an individual in the United States ("we", "us"). Rise is for adults in the United States.
The short version
- We keep what you put on Rise so we can show it to the people you choose.
- We don't sell your information, show ads, or use advertising or analytics companies' trackers.
- What you type in Reflect, and the verses it finds, stay on your phone.
- You can download your information or delete your account in the app at any time.
What we collect
- Account details: your name, handle, email address, and your password (stored only as a one-way hash), and that you confirmed you are 18 or over.
- Your profile: anything you add, such as a photo, banner, bio, location, church, favorite verse and a YouTube link.
- What you share: posts, prayer requests, comments, reactions, saved posts and verses, communities and gatherings you create or join, and your messages.
- Your choices: your sharing and messaging settings, the people you block, and the reports you make.
- Devices and security: the name and type of each phone signed in to your account and when it was last used, and the IP address your requests come from (used to prevent abuse and kept briefly in server logs).
- Agreement records: which version of the Terms you accepted, when, and from which IP address.
We don't collect your location from your phone, your contacts, or your browsing activity.
Sensitive information
What you post on Rise can show your religious beliefs, and prayer requests sometimes mention health. Rise asks for your permission before you share anything ("Sharing faith on Rise"), and you can turn it off at any time in Settings, which hides everything you've posted. Please only share details about other people with their permission. The Consumer Health Data Privacy Policy covers health information in more detail.
How we use it
To run Rise: create and secure your account, show your posts to other members, deliver messages and notifications, send sign-in and password-reset codes, keep Rise safe (filtering language, reviewing reports, flagging posts that suggest someone may be at risk, and stopping abuse), answer your questions, meet legal obligations, and understand how Rise is used in aggregate, by counting things like how many people sign up and post. We don't use your information for advertising, and we don't sell it or share it for cross-context behavioral advertising.
Who can see it
- Other members see your name, handle, profile and what you post. They never see your email address. Messages are visible to you and the person you write to.
- Moderators see content that is reported or automatically flagged, including a reported message.
- Service providers who help run Rise, under contracts that limit their use of it: DigitalOcean hosts our servers in New York, and Brevo delivers our emails (so it handles your email address and the codes we send you).
- Authorities when the law requires it, to protect someone's safety, or to report child sexual exploitation to the National Center for Missing & Exploited Children as federal law requires.
- Someone who takes over Rise, if it is ever transferred, under this policy.
Messages are encrypted on their way to and from our servers, but they are not end-to-end encrypted. We don't read them unless one is reported to us, we need to investigate abuse, or the law requires it.
What stays on your phone
The words you type in Reflect, the verses Reflect finds, your reading position and drafts never leave your phone. The Bible is bundled with the app.
How long we keep it
We keep your information while your account is open. When you delete your account, we erase it, along with your posts, comments, messages and photos; copies in our backups are overwritten within about 35 days. Unverified sign-ups are erased after 7 days. We keep a coded record that an email address accepted the Terms (it can confirm an address someone gives us but cannot reveal one) for up to 7 years after an account is deleted, in case of a dispute. We keep information longer if the law requires it, for example content reported to the National Center for Missing & Exploited Children.
Your choices and rights
In Settings you can change who can message you, turn sharing off, block people, sign out other phones, download a copy of your information, and delete your account. Wherever you live in the United States, you can also ask us by email to tell you what we hold about you, correct it, or delete it. We'll answer within 45 days, and we won't treat you differently for asking. If we turn down a request, you can ask us to reconsider by replying to our answer. Residents of some states have further rights under their state's law; we'll honor them where they apply.
Security
We protect your information with encryption in transit, hashed passwords and access controls, but no system is perfectly secure, and we can't guarantee the security of your information.
Children
Rise is only for people 18 and over. We don't knowingly collect information from anyone under 18, and we delete the account of anyone we learn is under 18. If you think a child is using Rise, email us.
Changes
When we make an important change, the app will ask you to accept the new version, and the version number above will change.
Contact
Matthew Perper
c/o Switchyards East Austin, 1408 E 13th St, Austin, TX 78702
info@risesocial.site